Privacy Policy
Effective Date: May 23, 2025
Business Name: Ixia Studio
Address: 22 Beckwith Street, Clunes VIC 3370, Australia
Email: info@ixiastudio.com.au
1. Introduction
Ixia Studio is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth), the EU General Data Protection Regulation (GDPR), and other applicable laws.
2. Information We Collect
We may collect and process the following personal data:
- Contact information: name, email address, shipping and billing address, phone number
- Order information: products purchased, order dates, payment status
- Payment details (processed securely by Stripe; we do not store full payment card details)
- Account information (if you create an account): username, encrypted password
- Analytics and usage data: IP address, browser type, time spent on site, pages viewed
- Any other information you provide via forms, emails, or messages
3. How We Use Your Information
Your data is used to:
- Process and fulfill orders placed on our website
- Communicate with you regarding your orders, inquiries, or account
- Improve our website and user experience
- Send occasional marketing emails (only with your consent)
- Comply with legal obligations
4. Legal Bases for Processing (GDPR)
We process your personal data under one or more of the following legal bases:
- Your consent (e.g., newsletter signup)
- Performance of a contract (e.g., fulfilling your order)
- Compliance with legal obligations
- Our legitimate interests (e.g., improving services, preventing fraud)
5. How We Share Your Information
We may share your data with:
- Stripe for payment processing
- WooCommerce and associated plugins for managing sales and order processing
- Shipping carriers to deliver your order
- Google Analytics to monitor site performance (IP anonymization is enabled)
- Trusted service providers that assist with our website operations
- Legal authorities if required to comply with the law
6. International Data Transfers
Some of your data may be processed outside of Australia, including in the United States or European Economic Area (EEA), where our service providers are located. We ensure adequate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs) or reliance on compliant service providers.
7. Cookies
We use cookies and similar technologies to improve your experience. For full details, please review our Cookie Policy.
8. Embedded Content and Third Parties
Articles and pages may include embedded content (e.g., YouTube videos), which behave as if you visited the third-party website directly. These sites may collect data, use cookies, and monitor your interaction with the embedded content.
9. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal and tax obligations. You may request deletion of your data at any time, unless we are legally required to retain it.
10. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Object to or restrict processing under certain circumstances
- Lodge a complaint with the OAIC (Australia) or your local data protection authority (EU/EEA)
11. Security
We take reasonable steps to protect your personal information, including secure server technology and encrypted payment processing via Stripe. However, no online system is 100% secure, so we cannot guarantee absolute security.
12. Minors
Our website is not intended for children under 16, and we do not knowingly collect personal data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
14. Contact
If you have questions or concerns about your data or this Privacy Policy, please contact:
Ixia Studio
22 Beckwith Street, Clunes VIC 3370, Australia
Email: info@ixiastudio.com.au